Privacy Policy

General Introduction

You are currently viewing the website http://www.StarsTell.com owned and operated by Happy StarsTell.com Pvt. Ltd., referred to henceforth as "the website." The privacy of site visitors and customers is of critical importance to the company. This is why StarsTell.com brings to you its Privacy Statement. It is our written commitment to you that your privacy will always remain one of our major concerns at all times. This privacy statement governs the website's privacy policy as applicable to:
 

  • Customers, users and site visitors who visit StarsTell.com without transacting any business or do not make any purchases
  • Site visitors and prospective customers who officially register on this site in order to transact business on this website with StarsTell.com in the future
  • Site visitors who utilize the products and/or services provided to site visitors and customers


 

Types of Personally Identifiable Information

Definition:


"Personally Identifiable Information" refers to those types of information that can be used to either identify or can be deployed to identify, contact, communicate with or locate the individual to whom the information pertains. This includes but is not restricted to:
 

  • Your Name
  • Your physical postal address or mailing address
  • Your telephone number
  • Your cell number
  • Your e-mail address or addresses
  • Your government-issued identification number
  • Your fax number
  • Your confidential financial information such as bank and credit card information
  • Your Facebook, Twitter or Gmail login and password information if you choose to exercise the option of using your Facebook, Twitter or Gmail to log into our website
  • Any other information we believe can help us identify you



"Personally identifiable information" does not include information that has been gathered anonymously. It also does not include general demographic information that has been gathered from site visitors or customers without identifying them.

Personally Identifiable Information Collected from Authorized Customers and Users

StarsTell.com gathers the following information only from those customers who are able and willing to transact business with us:

  • Name
  • Address
  • e-mail address
  • Phone number
  • Credit card information when you place an order on our website for our products or services
  • Bank information when you place an order on our website for our products or services



Important note

Although we gather personal financial information about you such as your credit card number, debit card number or bank account number on our website, we never get to view, collect or archive it because this information is gathered directly by the financial institution authorized to process your credit or debit card.

The following information is sought only if you decide to seek astrological services from us:
 

  • Name
  • Date of birth
  • Place of birth
  • Time of birth
  • Gender



No personally identifiable information or data is ever collected from those site visitors who visit the website for the sole purpose of reviewing the website's content and resources.

The primary purpose of collecting any personally identifiable information is to transact business. Personal information will never be sold, exchanged or traded with a third party. Customers are obligated to share this personally identifiable information with StarsTell.com only after having read and understood the Terms of Use, Contract Statements and other relevant documentation featured on this website. It is shared with the owners of this website in full cognizance.

Basic non-identifiable personal information is collected in an automated manner from all site visitors and includes but is not limited to the following:
 

  • Method used to arrive on the web site
  • Amount of time in minutes spent on the web site
  • Search engine or Internet directory used to arrive on the web site
  • Arrival via external web pages that link to this website
  • The site's landing and exit pages used by site visitors and customers
  • Geographical information about site visitors and customers
  • Time zone and local time of site visitors and customers
  • Other analytics information that may be provided to StarsTell.com without compromising the website visitor's or customer's identity


 

External Entities Authorized to Process Personal Information

Besides StarsTell.com, third party service providers and service vendors including banking institutions, credit card companies, credit card processors, clearinghouses and other authorized financial entities are also authorized to collect this information from our customers on our behalf so that business may be transacted smoothly and professionally. Unfortunately, we have no direct control over how these third parties utilize this information. However, we do ask them (in writing) to disclose how they use the information provided to them by our customers. We use personally identifiable information also to communicate with site visitors and customers either in order to address their queries or to provide information about the site's incentives and promotional programs.

Site visitors and customers are amply provided with many options to opt out of all transactional arrangements that involve the transmittal of pertinent information. Site visitors and customers can use the "unsubscribe" link to opt out of any communication sent to them. They can also follow the instructions listed in the e-mail communication in order to opt out from future communications. Examples of such communication include and are not limited to:

  • e-newsletters and e-zines published regularly by StarsTell.com
  • Marketing collateral
  • E-mail solicitations asking you to sign up for a specific service based on a membership subscription
  • Single or double opt-in e-mail messages sent to your Inbox to promote a product or service related to astrology
  • Incentives and promotional announcements


 

Archival of Personally Identifiable Information

The personal information about customers and site visitors is stored in a highly secure environment. Only authorized entities have access to this information. The website has employed several state-of-the-art processes and procedures to ensure that this information is in no way misused, transferred or forwarded without our prior knowledge and approval. As the custodian of your personal information, we take care to protect your confidentiality and privacy.
 

Cookie Policy


What are cookies?

A cookie is a small file of letters and numbers. Cookies contain information that is stored on the browser of your computer or mobile devices hard drive.


How we use cookies?

We use cookies to distinguish you from other users of our website and to provide a browsing experience that is unique to you. Cookies are used by StarsTell so that our website can remember what you have done whilst browsing our website, for instance, your log-in details, how far you have progressed with an order, what is in your shopping cart etc.


What type of cookies do we use?

Cookies can be in the form of session cookies or persistent cookies. Session cookies are deleted from your computer when you close your web-browser. Persistent cookies will remain stored on your computer until deleted or until they reach their expiry date. We use the following cookies:


  • Analytical/performance cookies

    These cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

  • Functionality cookies

    These cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences, allow for live chat support on your browsing experience.

  • Targeting cookies

    These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. These cookies allow you to share and like & send information to other websites to customize their advertisements.


What kind of information do we collect by using cookies?

When you visit our website, we may automatically collect the following types of information from you: Your internet protocol (IP) address, your login information, time zone setting, operating system and platform, information about your visits including the URL you came from, your country, the search terms you used in our website, products you viewed are searched, your preferred product, page response times, download errors, length of visits to certain pages, page interaction information, (such as scrolling, clicks, and mouse-overs) and the methods used to browse away from the page. We may collect this information from you whether or not you have made a purchase with StarsTell.


Your permission to us for using cookies and how do you block cookies?

By using the StarsTell website on a computer or mobile device, you agree to our Privacy and Cookies policy and consent to our use of cookies.


However, most browsers allow you to refuse cookies. You may block our cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. You can find out more about cookies and how to delete and control them on www.aboutcookies.org or click help in your browser menu.


Note, if you block our use of cookies, you may be unable to access certain areas of our website and certain functions and pages will not work in the usual way. For example, you will not be able to use the shopping list feature or shop on-line.


How StarsTell can change the Cookie Policy

StarsTell may from time to time update this policy. The date of issue will be indicated by the date on the top of this policy. Changes in technology, legislation and authorities’ guidance may require us to inform you of the activities we undertake where it affects your privacy rights. You should check this page occasionally to ensure you are familiar with any changes.


Sharing Personally Identifiable Data with Third Parties

At StarsTell.com, we share non-identifiable personal information with third parties purely to improve the quality and nature of the business transacted as well as the overall user experience. Third parties may include vendors of products and services, survey companies, rating companies and other organizations not directly involved with financial transactions entered into on this website.
 

Legal Obligation

StarsTell.com is obligated to divulge personally identifiable information in order to comply with a court order, subpoena or a request from a law enforcement organization asking us to disclose personally identifiable information. This form of legal compliance is not governed by geographical boundaries. StarsTell.com is further obligated to share this information in order to protect your financial interests.
 

Correcting Inaccurate Information about you

You have the right not only to update your information but also to correct information that is inaccurate. In order to do so, you should use the Feedback Form on the website and send us the old information as well as the new information that you believe should replace it. Financial information may have to be re-entered by you. It will automatically replace existing information on file with us. Please allow a reasonable amount of time for such updations.
 

Modifying the StarsTell.com Privacy Statement

If we ever feel the need to modify or update this privacy policy statement, we will post a notice to this effect on this web page. However, if the change or modification involves disclosing personally identifiable information hitherto protected by this privacy statement, such information will not be released without your prior permission. Please note that once you leave this website and transit to another web site by using a link on the web site, the privacy policy statement of that web site and not ours will govern your access to that web site. Please feel free to use the Feedback Form or the Contact Form on the Contact Us page to ask questions or seek clarifications.

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